Our Mission

Providing community supports to youth and adults living with mental health and substance-use health challenges, to lead self-guided and fulfilling lives.

Our Values



Upstream offers a holistic approach that is responsive and adaptable to the needs and wants of our diverse clients, who define their own goals and measurements of success


Committed to equity

Upstream is improving access and quality of care by offering equitable and inclusive programs and supports to communities that traditionally have been under-served and marginalized


Meaningfully engaged

To successfully build the pathways to support, recovery and wellness, Upstream collaborates with our clients, and their families, in the design and decision-making for programs and services



Upstream is committed to building strong ties with the community, both to find the means to support our work, and to respond to the changing needs of increasingly diverse populations

Our Clients

Giving to Upstream Ottawa means supporting our programs, our services and our ability to serve people in ways that are most meaningful to them.

Your generosity makes all the difference.

Hear Kelton's story

A safe space for Youth, online. 

For Grace*, a 20-year-old international student from Nigeria, moving halfway around the world to study in Ottawa became a harrowing experience. She felt isolated, profoundly anxious, lacked social supports and had suicidal thoughts.

Executive Director's Report:

Innovation and Improvement: A Year in Review

Read the 2024 report here 


visits and phone


visits over 1hr in duration




Clients served through Case Management

Sponsor a Program

Our Vision

Upstream is committed to providing meaningful community-based, client-focused and equitable mental health, substance-use health and addiction support services to adult and youth populations

We go above and beyond the expectations of our clients by offering a variety of ‘Value Added Services’ such as our Housing Program and other popular social/recreational group events.

Put your donation to work by sponsoring one of these amazing Value Added Services! 


Like most teens, our son doesn’t listen to us. This youth program allows him to live his life and have privacy… while also getting support.

Contact Us

Have a question or know someone who could use our help? Send us a message.

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    We would be a mere shadow of ourselves if not for the support of our community

    Latest News

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    New Board Chair and Vice-Chair to lead Upstream

    OTTAWA Upstream Ottawa has a new Chair of its Board of Directors and a newthree-year strategic plan, highlighted this week at the organization’s Annual GeneralMeeting (AGM) at the KPMG Ottawa offices. Board Director Katie Taylor was elected Chair of Upstream Ottawa Mental HealthCommunity Support at the meeting, held at the offices of KPMG in downtown…

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    Team Upstream race campaign gives boost to wellness services

    OTTAWA – This past Tamarack Ottawa Race Weekend, 16 athletes from Ottawa and beyond joined Team Upstream with the goal of raising $5,000 in support of unfunded wellness services. The campaign’s fundraising portal officially closed on June 17, with the final amount raised totalling $5,606.23.  Upstream Ottawa’s wellness services include client transportation, luncheons, social opportunities,…

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    Upstream wins support for transportation services

    OTTAWA Upstream Ottawa has won the support of the J.P. Bickell Foundation toprovide transportation support to clients. The foundation, established by the late JackBickell, a prominent Canadian philanthropist, has awarded Upstream a $20,000 grant,which will be used to support our clients in the coming year. Alongside our clinical mental health and substance-use health support services,Upstream…

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    Upstream’s Ottawa Race Weekend team needs you

    OTTAWA. This year’s Tamarack Race Weekend will be held on May 25-26 and Upstream Ottawa Mental Health Community Support is reaching out to Ottawa’s running and walking community to build a team of participants and help raise much needed programming funds. Upstream’s goal is to raise $5,000 in support of its Unfunded Wellness Services which…

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    CFRA Interview

    A timely conversation about mental health and substance-use health OTTAWA Upstream Ottawa was featured today on CFRA Radio for a discussion on mental health and substance-use health with journalist Graham Richardson. Upstream Executive Director Bo Turpin was interviewed as part of Bell Let’s Talk Day, the national day run by Bell Canada that focusses public…